Ayala Malls Receives Safety Seal Certification for Adherence to Public Health Standards

Ayala Malls Receives Safety Seal Certification for Adherence to Public Health Standards

Ayala Malls continues to ensure safety of its mall patrons, merchants, and employees through strict compliance with health protocols to keep amazing going. 

Alabang Town Center, The 30th, Ayala Malls Marikina, The District Imus, Serendra, Bonifacio High Street, Ayala Malls Manila Bay, TriNoma, Cloverleaf, and Vertis North are all verified with Safety Seal, which is a certification program institutionalized by DTI, DOH, DOLE, DILG, DOT and DOTr to assure safety in various establishments through faithful adherence to the minimum public health standards. Apart from the ten malls at 100% compliance level, most Ayala Malls are already at 91% and are on the way to being awarded their own Safety Seals. With the aim of providing the best service to its patrons, Ayala Malls commits to continue its thrust towards certifying all its malls with the Safety Seal.

Alabang Town Center was recently awarded with the Safety Seal on June 11, Friday. The ceremony was attended by Muntinlupa City Congressman Ruffy Biazon, Muntinlupa City Mayor Jaime Fresnedi, Ayala Land Malls, Inc. President Mr. Christopher Maglanoc, DILG Assistant Secretary for Plans and Programs, Francisco Cruz, DILG Muntinlupa Director Bernadette Ferino, Ayala Land Inc. VP & Head of External Affairs Dindo Fernando, and Ayala Land Malls Inc. South Area Head Veronica Arcenas.

The certification scheme is in line with the Joint Memorandum Circular No. 21-01 as directed by IATF. A number of qualifications is required to receive a Safety Seal including scheduled and surprise inspections conducted by government units to examine Ayala Malls’ level of compliance. First, the mall or establishment must follow the proper sanitation and social distancing measures, such as the provision of handwashing stations, disinfection mats, health declaration forms, stickers to guide social distancing, and temperature checking. Additionally, it demands adequate ventilation in the mall. 

Secondly, qualifying for a Safety Seal entails the use of contract tracing apps like StaySafe.ph and other platforms prescribed by respective LGUs. Third, the establishment must be equipped with emergency contact numbers including the Barangay Health Emergency Response Team, City Epidemiology Surveillance Unit, the nearest hospital, and an ambulance if applicable. Lastly, it should also have the complete documents necessary for the application—a Mayor’s Permit and a DTI/SEC registration form.

Collectively, Ayala Malls boasts of a high compliance rate with the prescribed Public Health Standard in mall entrances, housekeeping and restroom sanitation, engineering (such as good exhaust systems); as well as proper infectious waste handling. In addition to this, all malls implement the use of IATF certified and LGU prescribed contact tracing apps.

“Since the onset of Covid-19, Ayala Malls has been in full compliance with the eligibility requirements of the Safety Seal certification, such as the implementation of screening areas for customers going in and out of the mall, physical distancing, mandatory wearing of facemasks and face shields, and regular thorough disinfection of public areas and high-touch surfaces. As we move forward amidst the new normal set up in the coming years, we are also mobilizing more programs and innovation to ensure comfort and ease for all our shoppers in all our malls,” shares Ayala Malls President Christopher Maglanoc.

For more updates and details, visit and follow @iloveayalamalls on Instagram and Ayala Malls on Facebook.

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