Despite Digitalization, Consumers in the Philippines and Singapore Rate Highly Skilled Agents as Key to an Excellent Customer Experience, Amdocs Reports Finds

Amdocs publishes new research emphasizing the enduring role of contact center and retail store agents in ensuring a high-quality customer experience

Amdocs provides Globe Prepaid WiFi kits, aid to Odette victims

Globe technology partner, Amdocs, is donating Globe At Home Prepaid WiFi kits to schools and communities hit by Super Typhoon Odette last December, along with shelter kits, which contain materials beneficiaries can use in rebuilding their homes and funds that will continue to enhance their livelihoods.