Many turned to the Globe at Home Prepaid WiFi modem at the height of the pandemic to ensure reliable connection for school, work and even entertainment. For some, it served as a lifeline for students and workers who needed backup connectivity for broadband or mobile data.
Your SIM needs to be replaced if the network light on your modem is still red after several reset attempts. But worry not as Globe at Home Prepaid WiFi will replace your expired modem SIMs for free! Keep your account active by loading and maintaining at least P10 in load.
“We at Globe At Home care for our customers and provide them with easy, convenient, and free SIM replacement so they can continue to maximize the investment they made when they purchased their home prepaid wifi,” said Barbie Dapul, Globe At Home VP for Marketing.
For FREE SIM replacement, simply set an appointment at your nearest Globe Store via https://queue.globe.com.ph/. Bring your Home Prepaid WiFi modem with the expired SIM on the day of your schedule.
You may also message the Globe At Home Facebook page at http://m.me/globeathome. Click “Get Started” and browse the menu to reach an agent. When prompted, just give your active contact number to the Globe representative. The SIM replacement will be sent to you for free.
Once delivered, you will receive a message containing instructions on installing your new SIM card correctly. Register your new Home Prepaid WiFi SIM number in your New GlobeOne app to continue to enjoy the latest promos and track your data usage. Users are also encouraged to subscribe to HomeShare199 promo with 25GB valid for 7 days that covers an entire family.
SIM replacement will also be available at the Globe website soon. To learn more about requesting SIM replacement online, go to this link.
Globe supports the United Nations Sustainable Development Goals, particularly UN SDG No. 9, highlighting the roles of infrastructure and innovation as crucial drivers of economic growth and development. It is committed to upholding the UN Global Compact principles and contributing to 10 UN SDGs.
To know more information about Globe, visit www.globe.com.ph.