Delta is providing customers more time to plan and rebook a trip than any other U.S. airline with a travel credit extension that allows for unmatched flexibility. Tickets normally expire one year after purchase, but effective immediately, Delta is extending the validity of:
- All tickets expiring in 2021 to expire Dec. 31, 2022
- All tickets purchased in 2021 to expire Dec. 31, 2022
Additionally, to provide more protection for more tickets, Delta is extending its existing change fee waiver for all Basic Economy tickets purchased through April 30, 2021 – as well as all tickets that originate outside of North America.
“Delta has consistently delivered new ways of simplifying travel and giving customers more control over managing their plans, and we’re keeping that promise,” said Sandeep Dube, S.V.P. – Pricing and Revenue Management. “We’ve already removed change fees for most tickets for good, and now we’re taking it one step further by giving customers even more time to use their travel credits. Our Delta CareStandard commitment provides layers of protection not just for safer travel, but for more flexible travel, too – and that’s exactly what we’re doing.”
In April of 2020, Delta extended through the end of 2022 many tickets impacted by the onset of the pandemic (those purchased prior to April 17, 2020, that were scheduled to travel on or after March 1, 2020).
Whether last year’s holiday trip was canceled and customers need more time to use an eCredit, or they’re considering booking a summer getaway, Delta will safeguard the value of their ticket if or when plans change.
As soon as Filipino customers are ready to rebook, they can easily make a change on delta.com or the Fly Delta app – another way the airline is working to make the travel journey easier.
More flexibility with no change fees
Delta’s waiver makes it easier for all customers to book their trips with complete confidence, regardless of a Basic Economy ticket or travel origin. We’ve also made lasting changes to help simplify travel into a seamless, stress-free experience.
More layers of protection for your health
People remain at the center of everything we do. Delta’s commitment to the Delta CareStandard and layers of protection throughout the travel journey also continue to include more science-backed health and safety efforts, from rigorous mask requirements to a strict quality assurance program for cleanliness with input from partners at Mayo Clinic, Emory and Reckitt, the makers of Lysol. In recent months, Delta has installed onboard hand sanitizer stations and antimicrobial lighting and has worked with TSA to ensure checkpoint cleanliness in airports nationwide and roll out antimicrobial bins to screening lanes at select Delta hubs.
Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service.
Today, nothing is more important than the health and safety of our customers and employees. Since the onset of the COVID-19 pandemic, Delta has moved quickly to transform the industry standard of clean while offering customers more space across the travel journey. These and numerous other layers of protection ensure a safe and comfortable travel experience for our customers and employees.
With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.
- Headquartered in Atlanta, Delta has served as many as 200 million people a year, taking customers across an industry-leading global network of up to 300 destinations in over 50 countries.
- Through innovative alliances with Aeromexico, Air France-KLM, China Eastern, Korean Air, Virgin Atlantic, Virgin Australia and WestJet, Delta has brought more choice and competition to customers worldwide.
- Delta operates significant hubs and key markets at airports in Amsterdam, Atlanta, Boston, Detroit, London-Heathrow, Los Angeles, Mexico City, Minneapolis/St. Paul, New York-JFK and LaGuardia, Paris-Charles de Gaulle, Salt Lake City, Seattle, Seoul-Incheon and Tokyo.
- The world’s most-awarded airline, Delta has been recognized as a Fortune’s top 50 Most Admired Company in addition to being named the most admired airline for the eighth time in nine years. Additionally, Delta has ranked No. 1 in the Business Travel News Annual Airline survey for an unprecedented ten consecutive years and named one of Fast Company’s Most Innovative Companies Worldwide for two consecutive years.
- As an employer, Delta has been regularly awarded top honors from organizations like Glassdoor and recognized as a top workplace for women and members of the military. Delta CEO Ed Bastian was named among the World’s Greatest Leaders by Fortune magazine in 2018.
- Delta believes our social responsibility lies at the intersection of our core values and core competencies, making a difference in communities where our employees live, work and fly by giving time, talents and 1 percent of the company’s annual profits.
- Diversity, Equity and Inclusion are core to Delta’s culture and we believe should be reflected in our people, the companies with which we do business, the way we treat customers and the manner in which we serve the world.
- More about Delta can be found on Delta News Hub as well as delta.com, via @DeltaNewsHub on Twitter and Facebook.com/delta.